TSA Group are recognised as a market-leading CX company in technology, sustainability and call centre operations. We strive only for the best results for your company, and we do it with pride and innovation.
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The Information Security Officer will plan, implement, upgrade, and monitor security protocols for the protection of the TSA’s computer networks and inform
About the Job
Job Description
What will a normal day look like?
The Business Intelligence Analyst is responsible for the development and completion of key business reports to support
About the Job
Job Description
The Information Security Officer will plan, implement, upgrade, and monitor security protocols for the protection of the TSA’s computer networks and inform
About the Job
Job Description
Who are we looking for?
The Network Engineer – supports, maintains and develops the network, enhancing and making improvements where appropriate. Proact
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Position Summary
The Marketing & Communications Coordinator is responsible for the delivery of TSA's external marketing and internal communications camp
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The Senior Graphic Designer plays a crucial role in upholding and enhancing our brand's visual identity. Responsible for the design, creation, and maintenanc
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Job Description
What will a normal day look like?
The Business Intelligence Analyst is responsible for the development and completion of key business reports and require
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Facilities Coordinator plans, organises, delivers and supports all Information Technology Services on behalf of TSA and ensures the efficient and effective provi
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What is expected from you?
Consistently delivers “Wow” experiences and services to internal and external customers through multiple channels.
Re
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What will a normal day look like?
The Team Leader is responsible for providing Leadership, Management and Coaching for a Team of Agents in a positive work envir
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What Will a Normal Day Look Like?
Providing Coaching for a group of Customer Champion Consultant to enhance their product knowledge and competency, deliver quality sales, whilst ad
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The Instructional Graphic Designer is responsible for the design, development and to implement effective and efficient, flexible, and innovative best practice le
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Who are We Looking for?
The Network Engineer – supports, maintains and develops the network, enhancing and making improvements where appropriate. Proact
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The Workforce Management Planning and Resource Management Officer is responsible for forecasting, scheduling, staff maintenance in actioning changes in our workf
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The Team Leader Workforce Management (Philippines) is responsible for a team of Real Time Analysts and Workforce Analysts management of Forecasting, Scheduling a
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The Senior Operations Manager or Channel Manager (CM) is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are
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A Customer Champion Lead / Insights Lead acts as the customer’s voice channel. This position will have the accountability to work across the organiza
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Job Description
Who are we looking for?
The Network Engineer – supports, maintains and develops the network, enhancing and making improvements where appropriate. Proact
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Job Description
The Employee Engagement Specialist is a vital role in the company. The role ensures to create an excellent employee experience through various employee activitie
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Job Description
The Leadership and Development Coach will assist in the design, build, execution and embedding of leadership capability initiatives for senior, frontline and eme