Travel agents engage in the following activities: Arrange travel for business and vacation for customers. Determine customers' needs and preferences, such as schedules and costs, and tell clients about what their trip will be like, including giving details on required documents, such as passports or visas. Travel agent's role is to help people plan, choose and arrange their holiday. They will usually work on a budget set out by whoever is planning the holiday. They also offer advice and opinions on where to go and local tourist attractions, events and customs.
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